About
Highly accomplished and results-driven Head Product Designer with a proven track record of leading end-to-end UX strategy and execution across diverse product ecosystems. Christine excels at driving significant improvements in user engagement, operational efficiency, and system scalability, leveraging expertise in mobile-first design, cross-platform systems, and comprehensive user research to deliver impactful digital products.
Work
Santa Monica, CA, US
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Summary
As Head Product Designer, Christine drove UX strategy and end-to-end execution for Kixie's entire product ecosystem, leading significant enhancements that boosted user engagement and operational efficiency.
Highlights
Sole design lead for the entire product ecosystem—desktop, mobile, and integrations—owning UX strategy, end-to-end execution, and cross-functional alignment.
Led the redesign of Kixie’s mobile app (iOS & Android) with a 90% task completion in texting, calling, and CRM outcome input during pre-launch testing, proving clear ROI and retention potential pre-launch.
Spearheaded UX strategies for multiple 0→1 initiatives including conversation intelligence and speed-to-lead AI Orchestration.
Created and maintained the first cross-platform design system; reduced net new component creation time by 45% and improved visual consistency across mobile and web.
Los Angeles, CA, US
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Summary
As a User Experience Designer, Christine conceptualized and prototyped web and mobile interfaces for six USC Departments, significantly improving information discovery and system usability.
Highlights
Led the strategic redesign of the USC Bookstore e-commerce website, focusing on taxonomy pods, discovery features, and mobile responsiveness, which improved information discovery by 72.3% and boosted the System Usability Score by 24%.
Conducted extensive user research, including surveys and usability testing, to identify critical pain points and gather insights, resulting in the development of a highly intuitive user interface.
Championed and prioritized mobile-first interfaces with a strong emphasis on accessibility across all devices, contributing to a 30% increase in mobile traffic across various departments.
Collaborated effectively with development and marketing teams to implement design solutions that precisely aligned with departmental objectives and user needs.
Cali Dumpling
|UX Designer - Contract
El Monte, CA, United States
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Contract
Highlights
Led the migration from Squarespace to Shopify, conducting a comprehensive UX audit and implementing a new design that improved user experience and back-end efficiency.
Performed a thorough UX audit and applied design improvements to the website, utilizing expertise in information architecture and typography.
Worked closely with the corporate strategy director to achieve a 228% boost in button conversion rates and a 10% reduction in bounce rate.
Skills
Design
Visual Design, User Research, Interaction Design, Branding, Wireframing, Mockups, Prototyping, Web Design, Design Strategy, User Interface, Storyboarding, Web Design.
Programming
HTML/CSS, SQL/PHP.
Methodologies & Analysis
A/B Testing, Market Research, Design Sprints, User Journey Mapping, Usability Testing, Data Analysis, Information Architecture.
Design + Research Toolbox
Figma, Mural, Maze, OtterAI, Sketch, MixPanel, ProtoPie.
Interests
Hobbies
Pickleball, Cooking, Video Games.
Professional Interests
AI/ML-powered UX, Gamification & Behavioral Design, Adaptable and Scalable design systems.